How to Give Effective Feedback

It’s no secret that those who have mastered the art of giving feedback are hugely successful as leaders in the workplace. Whether you’re working with employees or co-workers, and no matter if your remarks are positive or negative, the information you share can be incredibly helpful to others … IF you know how to deliver your message in a way that is constructive, heard and acted upon.

We're not wasting time here! In one focused and information-packed hour, you'll learn specific how-to techniques and tools to improve your skill at giving feedback - both positive and negative. You'll learn the five secrets to convey your negative message so that it is constructive and leads to positive results, and you'll get the definitive 5-step approach to giving negative feedback so that it is heard and acted upon. Learn about the mental "gate" that gets in the way of effective feedback, and how to use the "LB-NT" approach to criticize in a way that actually boosts an employee's spirits.

Bonus: "live" Q&A session is included in this audio program. Hear others just like you ask their real-life questions, and listen to real-world expert advice from someone who's been there! A leader herself for over 14 years at one of the world's most recognized corporations, Merge speaks from first-hand experience.

(Audio CD or downloadable mp3)