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If you’re a leader, you’ve faced the difficult employee. Occasionally, you’ve also faced the difficult client, co-worker, or even boss. Mostly, they generate nothing but a headache! In a light-hearted, yet serious, look at the challenges we face daily in our world of "difficult people", you'll leave this workshop with specific and practical skills that you can immediately put to use in both a professional and personal environment. In a highly interactive and entertaining format, you'll be able to laugh at yourself, AND learn how to deal with the difficult people in your life! This workshop can be delivered as a 1/2 day or full-day session.
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