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Leadership can be exasperating! Ever been frustrated because you can't get a member of your staff to do what you want? Ever kicked yourself because you thought of what you could have said 10 minutes after you should have said it? Ever been faced with an aggressive co-worker or boss? Ever found yourself saying "yes" when you really should have said "no"? If you answered yes to any of these questions, then you'll love this seminar. Learn specific useful assertive language that you can use successfully in both your professional and personal life. The focus in this workshop is on getting what you need from any situation, while still maintaining positive relationships with the people you work with. This seminar is most often delivered in a 1/2 day or full-day format.
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